Reading messy requests is a good job for AI. Choosing the product and setting the price are not jobs to hand over blind. A practical guide for chemical distributors, with ten questions to ask any quoting tool.
A chemical enquiry can look complete and still leave the grade, the concentration basis or the pack open. Seven checks to run on every line, a worked four-line example and the questions to send back to the customer.
Before you change how quotes are prepared, measure how they are prepared today. Which events to time, why the median beats the average, how to track quote quality, and the traps in quote-to-order ratios.
A litre of caustic soda solution is not a kilogram, and a 200 L drum does not always hold 200 litres. The formula, where the density should come from, what IBCs, drums and bags really hold, and how to quote pack multiples.
Customers ask for the SDS with almost every enquiry. What the rules say about format, language and timing in the EU and in Great Britain, five checks sales can make, and where the sales desk's responsibility ends.
The same solution can be 50% or 76% depending on the basis. What w/w, w/v and v/v mean, how density links them, and how to keep concentration unambiguous in your catalog and on the quote.
· 6 min read
Vuntus
See how requests like yours become quotes in Vuntus.
For chemical distributors: requests that arrive by email, WhatsApp message, Excel/CSV or text-based PDF, quoted from your own catalog and price list, with the final say staying with you.